Part B: Facility finance for staff, from request to repayment

This part of the DFFMS user manual follows one financing request from the day a cooperative applies to the day its loan is repaid. It is written for bank staff and programme staff. You do not need any technical knowledge to use it.

All people and organisations in this guide are fictional. Every screen described is the real platform.

In this part

• Before you start
• B1. The five facilities and their terms
• B2. Intake: accepting a marketplace request
• B3. Application stages
• B4. Committee decision and the maker-checker rule
• B5. Opening the financing case
• B6. Conditions precedent
• B7. Insurance, security and other case evidence
• B8. Documents and schedules
• B9. Case lifecycle and readiness to disburse
• B10. Paying out a tranche
• B11. The ledger, reversals and refunds
• B12. Recording repayments
• B13. Arrears reminders and escalation
• B14. Registers and reports
• B15. Common problems
• B16. What is not available yet