Skip to main content

4. Accepting a staff invitation

Who can do it: the invited person only.

Before you start

  • Open the invitation email on a device you control.
  • Check the link was sent less than 72 hours ago.
  • Check the email address matches the one the administrator used.

Steps

  1. Click the link in the invitation email. It opens the page Accept your staff invitation.
  2. In Full legal name, type your full name as it appears on official papers.
  3. In Invited work email, check your email. Do not change it.
  4. In Password, create a strong password.
  5. In Confirm password, type the same password again.
  6. Click Create credentials and verify email.
  7. Open the verification email and follow the link. The link lasts 30 minutes.
  8. Return to DFFMS. Your staff access is now active.
  9. If your role requires two-step security, DFFMS takes you to the Account security page next. Follow section 8.

What happens next

  • Your membership and role become active. Your account is now a staff account.
  • You receive the notice Staff access activated.
  • The administrator who invited you receives Staff invitation accepted.
  • An audit event STAFF_INVITATION_ACCEPTED is recorded.

Common problems

  • The page says "Sign in to accept this invitation". You already have a DFFMS account with this email. Click Continue to staff sign in. If you have forgotten your password, click Reset or establish password first.
  • The link says it has expired. Ask the administrator to revoke and resend the invitation.
  • The verification email did not arrive. Check your spam folder. Wait a few minutes. Ask the administrator if it still does not arrive.