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Part five covers administration.

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Chapter twenty-nine: how a new staff member joins DFFMS.

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Adaeze opens Users.

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Activated staff accounts shows each person's organisation, role, security status and last sign-in.

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For any staff member she can view the account, edit the profile, send a message,

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change the role, suspend the account and end its sessions, reactivate it, or archive it.

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She invites Hadiza Lawal: full name, official work email, the tenant and the organisation.

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She assigns the State Coordinator role.

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A State Coordinator must be limited to a state, so she sets the access scope to Kaduna.

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Hadiza will only ever see Kaduna's records.

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She sends the secure invitation.

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It appears under recent invitations, where it can also be revoked.

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Hadiza receives a single-use invitation link that lasts seventy-two hours.

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She opens it, confirms her name and creates her password.

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She verifies her email, and her staff access is active.

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Both she and Adaeze are notified.

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Chapter thirty.

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The settings that shape how DFFMS behaves.

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Roles and permissions holds the role library.

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For each role, workspaces are dragged between available and granted access, with actions such as view, create, edit, approve, export and manage.

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A saved policy can only narrow a role's access, never widen it, and only the Platform Super Administrator can save one.

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The security centre holds the staff authentication policy: whether every staff member must use two-step verification before entering the portal.

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Approving money always requires it, whatever the policy.

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It also explains tenant isolation, and lists recent access denials.

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Platform configuration checks the database, email and Google sign-in.

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Below are the escalation service levels, confirmed by the client: a reminder after 24 hours,

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escalation to the Programme Administrator at 48, and to the Client System Administrator at 96.

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Then the early-warning thresholds, such as the commodity price drop or the minimum debt-service cover.

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Only system administrators can change them, and every change is audited.

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Chapter thirty-one.

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Behind the scenes.

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Provider settings lists the payment and messaging providers: Flutterwave, Paystack, Fincra, Squad, Termii, Twilio and a generic connector.

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Each can be enabled or disabled for new operations.

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Credentials are never shown on screen.

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Integration jobs shows work sent to outside systems, and lets a failed job be retried.

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System health checks the database, sign-in, email and push services, and counts failed jobs and stuck messages.

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It never invents an uptime figure.

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The audit trail records every sign-in and every important action, in sequence.

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Each entry is chained to the one before it, so tampering would show.

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And the help centre links the public help articles, the inquiries inbox and staff messaging.

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Chapter thirty-two.

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How DFFMS handles questions from outside, and messages inside.

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Mr. Tunde Afolabi, from the Oyo State SAPZ coordination office, uses the public contact form.

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Fourteen civil-service cooperatives in Oyo want to join SCAFI.

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He sends his secure message, and receives a confirmation.

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Adaeze sees it in Contact inquiries and chooses Reply securely.

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She explains how cooperatives register through the state coordinator, and how members then join SCAFI online and pay into the custodian account.

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The inquiry is marked resolved, the reply is kept on the record, and Mr. Afolabi receives it by email.

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Inside DFFMS, staff can message each other.

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Ibrahim writes to everyone with the Finance Approver role: approvals are due by Friday.

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He adds a link to the transactions page.

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The message arrives in the app, by email and by push.

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It can go to one person, selected people, a whole role, or all active staff.

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Chapter thirty-three.

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The same platform looks different for each role.

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Here are five of them.

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Tolulope Bakare is the auditor.

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Her menu covers finance, the case registers, reconciliation, the audit trail and security.

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She reads everything in scope.

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But on a transaction, she has no approve or reject actions.

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Auditors are read-only, though they can generate reports.

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Emeka Nwosu, from support, sees system health, integrations and messaging, but no finance, scheme or monitoring data at all.

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Chukwuemeka Obi administers the Bank of Agriculture's work.

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His access is limited to his own institution, so he sees only its cases and monitoring.

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Kemi Adebayo is an investor viewer.

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She can follow her own organisation's portfolio and the schemes, read-only, and never receives operational alerts.

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And Rakiya, the Kaduna State Coordinator, sees applications, cases and scheme members for Kaduna only.

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Every list, chart and notification in DFFMS respects these limits, and the database enforces them too.

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Chapter thirty-four.

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DFFMS works on any screen.

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On his phone, Musa sees his SCAFI membership: 500 units, their value at the current NAV,

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his redemption marked paid, his dividend, and his full unit register.

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The marketplace works the same way on a phone.

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And so do his notifications, with every step of his redemption.

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On a tablet, Ibrahim has the full staff portal: the executive dashboard, facility monitoring with its early warnings, and the investment schemes.

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Chapter thirty-five.

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To finish, what is live today, and what happens next.

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On the live platform, the five facilities, notifications, escalations and monitoring are all in use.

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The two investment schemes are still in draft, so members cannot join or pay yet.

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When the parties are confirmed, a Programme Administrator or a system administrator opens each scheme from the Investment schemes page,

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using Manage, then Open, and enters the trustee, the custodian and the collection account.

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From that moment, members can join and contribute.

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Let's recap.

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People discover opportunities, and apply.

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Staff review and decide, with an independent checker.

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Conditions are met before any money moves.

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Every payment is recorded by one person and approved by another.

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Repayments, investments and climate risks are monitored every day, and everything can be reported.

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That is DFFMS: one trusted record for every naira in the SAPZ programme.

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Thank you for watching.